CARTIS POLICIES ⚠️
Refund & Exchange Policy
Because every piece is handmade with love and a little magic, we don’t offer returns or refunds at this time. ✨ However, if something isn’t quite right, we’ll do our best to make it perfect for you. Please reach out to us at [your email] within 7 days of receiving your order — we’ll make sure it sparkles again. 💖
Shipping Policy
All U.S. orders over $50 ship free with Express 2-Day Shipping — because you deserve fast delivery, babe. 💨✨
Orders under $50 ship within 3–5 business days with standard shipping.
Custom orders may take a little longer depending on the design.
Every order includes tracking — once it’s shipped, it’s all yours, babe. 💌
Privacy Policy
Your info is safe with us. We don’t sell your details, ever. We only use your information to process orders, communicate with you, and deliver the hottest looks to your door. 🔐
Terms of Service
When you shop with Cartis Exotics, you're stepping into a space built on creativity, passion, and mutual respect. 💕 By placing an order, you agree to our shop policies and understand that each piece is handcrafted with care, made just for you.
We ask that you double-check all details (measurements, colors, dates needed, etc.) before submitting a custom order so we can serve you best. Your satisfaction matters — and we’re here to deliver an unforgettable experience from first sketch to final stitch. ✨